OFFICIAL DOCUMENTS

Privacy Policy Doctor Judi — We Keep Your Data Safe

Doctor Judi takes the protection of every member's personal data seriously. This Privacy Policy transparently explains how we collect, store, use, and safeguard your information as a player on our platform.

Updated: 1 January 2026  |  Version 2.4

OUR PRIVACY COMMITMENT

Doctor Judi's Six Data Protection Principles

The security and privacy of member personal data is the foundation of the trust we have built with over 500,000 players in Malaysia.

256-Bit SSL Encryption

All data transmitted between your device and Doctor Judi's servers is protected by industry-standard 256-bit SSL encryption technology. Your personal and financial information cannot be intercepted or read by unauthorised parties.

Data Not Sold to Third Parties

Doctor Judi has never and will never sell, rent, or trade members' personal information to any third party for marketing purposes. Your data belongs to you — it is not a Doctor Judi business commodity.

Secure Data Storage

Member personal data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. Only authorised Doctor Judi staff with a legitimate need may access that data.

Financial Data Not Stored in Plain Text

Members' e-wallet and bank account information is never stored in plain text on Doctor Judi's systems. Payment processing via Touch 'n Go, GrabPay, DuitNow, and FPX is handled through PCI-DSS certified payment gateways.

Full Control in Your Hands

Doctor Judi members have the right to access, correct, download, or request deletion of their personal data at any time. We provide a clear and straightforward process for managing your own privacy preferences.

Compliance with Malaysia's Personal Data Protection Act

Doctor Judi operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data collection and processing practices comply with the applicable data protection laws in Malaysia.


This Doctor Judi Privacy Policy applies to all information collected through the doctorjudi.net website, the Doctor Judi mobile app for iOS and Android, and all official Doctor Judi communication channels including live chat, email, and WhatsApp.

1 Information We Collect

Doctor Judi collects various types of information from members and visitors to our platform. This data collection is necessary for us to deliver safe, fair, and responsible betting services to players in Malaysia.

Data Category Type of Information How It's Collected
Identity Information Full name, date of birth, MyKad or passport number, nationality Registration form, KYC process
Contact Information Email address, phone number, residential address in Malaysia Registration form, profile updates
Financial Information Preferred payment method (Touch 'n Go, GrabPay, DuitNow, FPX), deposit and withdrawal transaction history in RM Payment processing, transaction records
Usage Data Betting history, games played, session duration, account balance Automatically by the platform system
Technical Data IP address, device type, web browser, operating system, approximate location data Server logs, cookies, mobile app SDKs
Communication Data Live chat records, emails, support tickets, member feedback Interactions with the Doctor Judi support team

Doctor Judi only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical records, or religious information unless required by law.

2 How We Use Your Data

Information collected by Doctor Judi is used for legitimate and transparent purposes. The following are the primary ways we use members' personal data:

  • Account Management: Creating and managing your Doctor Judi account, processing registration, verifying identity, and providing access to all platform features.
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, and CIMB Clicks, as well as managing withdrawals to your Malaysian bank account or e-wallet.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, bonus abuse, and unauthorised access to Doctor Judi accounts.
  • Legal Compliance: To meet KYC (Know Your Customer), AML (Anti-Money Laundering), and applicable legal reporting obligations in Malaysia.
  • Service Improvement: Analysing usage patterns to improve the playing experience, develop new features, and optimise the Doctor Judi platform.
  • Service Communications: Sending important notifications related to your account, transactions, policy changes, and security information.
  • Marketing Communications: Sending promotional information, the latest Doctor Judi bonuses, and exclusive offers — only if you have consented to receive such communications.

Legal Basis: All data processing by Doctor Judi is carried out on the basis of contractual compliance (to provide the services you requested), legal obligations, Doctor Judi's legitimate interests, or your explicit consent, which may be withdrawn at any time.

3 Data Sharing with Third Parties

Doctor Judi does not sell members' personal data. However, in certain circumstances, we may share information with the following parties in order to provide our services:

  • Payment Providers: Payment gateways and e-wallet providers such as Touch 'n Go, GrabPay, Boost, and ShopeePay, as well as local Malaysian banks that process your deposit and withdrawal transactions.
  • Game Software Providers: Software companies providing slots, live casino, poker, and other games available on the Doctor Judi platform may receive session data necessary for technical operations.
  • Identity Verification Services: Third-party KYC service providers that assist Doctor Judi in verifying member identities and meeting compliance requirements.
  • Competent Authorities: Doctor Judi will disclose information to law enforcement agencies, courts, or Malaysian government authorities when required by law or court order.
  • Technology Service Providers: Companies providing cloud computing, cybersecurity, analytics, and technical infrastructure services to Doctor Judi under strict confidentiality agreements.

All third parties that receive data from Doctor Judi are bound by data processing agreements requiring them to protect your information and use it solely for the specified purposes.

4 Data Security

Doctor Judi implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, or misuse.

  • 256-bit SSL/TLS encryption for all data transmitted between your device and Doctor Judi's servers, including all login information and financial transactions.
  • Member passwords are stored using a strong one-way hashing algorithm (bcrypt). Doctor Judi does not store passwords in plain text, and our staff are unable to view your password.
  • Two-factor authentication (2FA) is available on all Doctor Judi accounts to provide an additional layer of security during login.
  • Round-the-clock security monitoring and an active intrusion detection system (IDS) track all suspicious activity on the Doctor Judi platform in real time.
  • External security audits and penetration testing are conducted regularly by independent cybersecurity firms to identify and address vulnerabilities.
  • Strict internal access controls ensure that only Doctor Judi staff who require access to specific data are permitted to do so, with all access logged and audited.

In the event of a data breach that affects the rights and freedoms of members, Doctor Judi will notify the affected members and relevant authorities within the timeframe prescribed by applicable data protection laws.

5 Cookies & Tracking Technologies

Doctor Judi uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting the functionality of the Doctor Judi platform.
  • Performance Cookies: Collects information on how members use the Doctor Judi platform, such as the most frequently visited pages and any error messages encountered. This data is used to improve the platform.
  • Functional Cookies: Remembering your preferences such as language, display settings, and game choices to deliver a more personalised experience on Doctor Judi.
  • Analytics Cookies: Doctor Judi uses trusted third-party analytics tools to understand usage patterns and improve our services. Analytics data is collected in aggregate and does not directly identify individuals.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the Doctor Judi platform.

6 Your Rights as a Data Subject

As a Doctor Judi member and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data held by Doctor Judi about you in a readable format.

Right to Rectification

You have the right to request correction of any personal data in Doctor Judi's records that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes and may unsubscribe from Doctor Judi promotional communications at any time.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another service provider.

Right to Restriction of Processing

You may request that Doctor Judi restrict the processing of your data in certain circumstances while a dispute or investigation is ongoing.

To exercise any of the above rights, contact the Doctor Judi Privacy Officer by email at privacy@doctorjudi.net. We will respond within 30 business days of receiving your request.

7 Data Retention & Deletion

Doctor Judi retains members' personal data only for as long as necessary to fulfil the purpose of collection or as required by Malaysian law.

  • Active account data is retained for the duration of the account and up to 7 years after account closure to meet AML compliance and Malaysian tax law requirements.
  • Financial transaction records, including deposits and withdrawals in MYR, are retained for a minimum of 7 years in accordance with Malaysia's accounting and tax legal requirements.
  • Customer support communication logs are retained for 3 years for dispute resolution and Doctor Judi service improvement purposes.
  • Marketing data and communication preferences are retained until you withdraw your consent or close your Doctor Judi account.
  • Once the retention period expires, data will be securely deleted using methods that comply with information security industry standards.

8 Children's Data

The Doctor Judi platform is intended exclusively for individuals aged 18 and above. Doctor Judi does not knowingly collect, process, or store personal data from anyone under the age of 18.

If we discover that personal data of an individual under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware that a minor has registered on Doctor Judi should contact us immediately at privacy@doctorjudi.net.

9 Cross-Border Data Transfers

In operating the Doctor Judi platform, some data may be processed or stored outside Malaysia, primarily by international cloud infrastructure and gaming software providers.

  • Any cross-border data transfers are carried out with adequate safeguards, including standard data processing agreements that ensure your data receives a level of protection equivalent to Malaysia's PDPA.
  • Doctor Judi ensures that all international partners comply with internationally recognised data protection standards, including ISO 27001 and equivalent information security standards.
  • Data transferred across borders is limited to the minimum necessary and is subject to strict confidentiality agreements.

10 Privacy Complaints & Enquiries

Doctor Judi takes all privacy-related complaints and enquiries seriously. If you have concerns about how we handle your personal data, the following channels are available to you:

  • Privacy Officer Email: Contact privacy@doctorjudi.net for privacy-specific enquiries and data rights requests. We will respond within 5 business days.
  • Live Chat Customer Support: Available 24/7 on the Doctor Judi platform for general enquiries, including privacy and account-related questions.
  • General Support Email: Send enquiries to support@doctorjudi.net for issues that do not require direct handling by a Privacy Officer.

If you are unsatisfied with Doctor Judi's response to your privacy complaint, you have the right to escalate the matter to the Personal Data Protection Commissioner of Malaysia or the relevant enforcement authority.

11 Privacy Policy Amendments

Doctor Judi reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new service features.

  • Any material amendments to Doctor Judi's Privacy Policy will be communicated to members via in-platform notifications or email at least 14 days before taking effect.
  • The "Updated" date at the top of this document will always reflect the currently in-force version of Doctor Judi's Privacy Policy.
  • Continued use of the Doctor Judi platform after any amendments take effect will be considered acceptance of the revised Privacy Policy.

We encourage you to review this Doctor Judi Privacy Policy periodically. If you do not agree with any amendments, you may close your Doctor Judi account and request deletion of your personal data by contacting our team.


YOUR DATA IS SAFE WITH US

Play with Peace of Mind at Doctor Judi

Your data privacy and security are Doctor Judi's top priority. Register today and enjoy a safe, fair, and responsible football betting, slots, live casino, and poker experience. Minimum deposit RM10 via your preferred Malaysian e-wallet.

By registering, you agree to our Terms & Conditions and Privacy Policy Doctor Judi. Minimum age: 18 years.

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